NatWest banking app goes down: Customers unable to access accounts, make payments or use online banking
Customers of NatWest have been left unable to access their accounts, make payments or use online banking after the bank's app crashed this morning.
The outage, which began at around 8am, has affected customers across the UK.
NatWest has apologised for the inconvenience and said it is working to resolve the issue as quickly as possible.
In a statement, the bank said: "We are aware that some customers are currently experiencing issues accessing our mobile banking app. We are working to resolve the issue as quickly as possible and apologise for any inconvenience caused."
Customers have taken to social media to complain about the outage, with many saying they are unable to access their salaries or make important payments.
One customer tweeted: "I'm so frustrated! I need to pay my rent today and I can't access my account. This is a nightmare."
Another said: "I'm trying to make a payment for my child's school trip and I can't get into my account. This is ridiculous."
NatWest has not yet said when the issue is likely to be resolved.
Here is the latest information on the NatWest banking app outage:
- The outage began at around 8am on Tuesday, October 25, 2022.
- Customers are unable to access their accounts, make payments or use online banking.
- NatWest is working to resolve the issue as quickly as possible.
- Customers have been advised to check the bank's website for updates.
If you are a NatWest customer and are experiencing issues with the banking app, you can:
- Check the bank's website for updates.
- Try to access your account through online banking.
- Call the bank's customer service number.
