NatWest banking app goes down, leaving customers unable to access money

Customers of NatWest were unable to access their money on Monday after the banking app went down.

The app, which is used by millions of people, was down for several hours, leaving customers unable to check their balances, make payments or withdraw cash.

NatWest apologized for the inconvenience and said it was working to resolve the issue as quickly as possible.

The outage comes just weeks after NatWest was fined £26 million by the Financial Conduct Authority (FCA) for failing to properly manage its IT systems.

The FCA found that NatWest's systems were not resilient enough and that the bank had failed to take adequate steps to prevent outages.

The fine is the largest ever imposed by the FCA for IT failures.

NatWest has said that it is investing in its IT systems and that it is committed to providing a reliable service to its customers.

However, the latest outage will raise concerns about the bank's ability to deliver on this promise.

What should customers do if they are unable to access their money?

Customers who are unable to access their money should contact NatWest customer service on 03457 888 444.

Customers can also use the bank's online banking service to check their balances and make payments.

What is the Financial Conduct Authority (FCA)?

The FCA is the independent regulator of the financial services industry in the United Kingdom.

The FCA's mission is to protect consumers, promote competition and ensure the integrity of the financial system.